Terms and Conditions

RETURNS POLICY
Moongazy Publishing Ltd wish you to be totally satisfied with your the purchase of your goods. If for any reason you are not entirely happy with your order Moongazy Publishing Ltd will refund the value of the goods supplied provided the goods are returned 'as sold' in the original packaging complete 'as new' and unused. Provided the above conditions are met, Moongazy Publishing Ltd will repay you the value of the goods (excluding delivery costs) within 30 days from receipt of the returned goods without any further charge to you except the direct cost of returning the goods.

Please contact us by email at orders@moongazypublishing.com to obtain authorisation to return. You will be sent an email of authorisation. Please appropriately package the items with the email of authorisation and the original invoice and send it to us. You may like to consider using a recorded delivery service, as we cannot be responsible for non-delivery of returned items.

The return address: Moongazy Publishing Ltd, 22 Cross Hayes, Malmesbury, Wiltshire, SN16 9BG.

PRICING
The total cost of your order reflects the price of the items ordered, minus any discount, plus a shipping charge for handling, packing and postage by the method you select.

All products are priced in pounds sterling (£), or converted to your currency of choice, and include UK Value Added Tax where applicable.

SAFE SHOPPING
Our secure server software (SSL) is the industry standard for secure commerce transactions.

All personal information, including credit or debit card number, name and address are encrypted using 128-bit security so that all transmissions over the internet between your browser and our server cannot be read by anyone unauthorised.

We accept: . Use the PayPal option. You will not be required to create an account.

TERMS AND CONDITIONS
Who are we?

Moongazy Publishing Ltd is a company registered in England and Wales under number 06198183 whose registered office is at Devonshire House, 1 Devonshire Street London W1W 5DR, VAT Reg. No: 928 3401 27. The following terms and conditions listed below will apply between you and Moongazy Publishing Ltd for the sale and purchase of the items contained in your basket. The terms do not affect your statutory rights.

CONTACT DETAILS
If you have any questions regarding the Stonewylde Store, its products or an order that you have placed please contact us by email at orders@moongazypublishing.com.

VALIDITY
By ordering a product you accept these terms and conditions. The terms and conditions are subject to change at any time, and it is your responsibility to check these terms and conditions regularly before ordering products in case there are any changes.

AVAILABILITY
Availability information of our products is listed on each individual product. All items are usually despatched within 3 working days after an order has been placed. We aim to deliver within 3-5 working days for UK orders, within 7 to 14 days for European destinations and within 12 to 24 days for the rest of the world. If Moongazy Publishing Ltd has insufficient stock to deliver the goods you have ordered Moongazy Publishing Ltd will inform you by e-mail at the address given in your order form and any sum, which may have been credited from your credit card, will be re-credited to you within 30 days of the date of your order.

YOUR UNDERTAKINGS AND WARRANTIES
You warrant that the information given on your order form is complete and accurate.

ACKNOWLEDGEMENT OF ORDER
When you have completed your order you will be sent an e-mail confirming your order. It will state what the products are, the cost (including VAT and P&P) and delivery and invoice details. If your order has been unsuccessful you will be made aware of the reason why and possible explanations.

OUR CONTRACT
A legally binding contract between you and us will be formed when we send you an email confirming that we have despatched the product(s) to you. This email shall represent our legal acceptance of the offer you made to purchase the product(s) when you completed your order. If we confirm to you that some but not other products that you have ordered have been despatched, those product(s) that have not been despatched will not form part of our contract with you. In the event of any change e.g. in price or expected delivery date between completion of your order and contract formation, we shall inform you and you shall at that point have the right to either (i) accept such change (in which case your email reply will represent a new offer which we will accept upon notification of despatch) or (ii) reject such change (in which case your email reply will represent a withdrawal of your order, or the relevant part of your order as the case may be).

DATA PROTECTION
Moongazy Publishing Ltd will never make your personal details available to other companies for marketing purposes. We will keep a record of your address details with the intention of sending your order. See Moongazy Publishing Ltd website Privacy Policy at www.moongazypublishing.com for more information.

PAYMENT
All credit and charge card holders are subject to validation checks and authorisation by the card issuer. If the issuer of your payment card refuses to authorise payment to us, your order will not be accepted and Moongazy Publishing Ltd will not be liable for any delay or non-delivery.

RETURNS
Your statutory rights as a consumer are not affected if, for any reason, you wish to return a product bought from the Stonewylde online Store.

DAMAGED GOODS OR INCORRECT DELIVERIES
Our warranty is subject to the following conditions: (i) the goods must be stored, cared for and used appropriately; if you do not store, care for them or use them appropriately we cannot be held responsible for faults or problems that arise as a result; (ii) any claim by you in respect of any shortages and/or defects in the goods must be notified to us by you within seven days of the delivery date, stating the nature of the shortage/defect and quoting the invoice no.; failure to so notify us will deem you to have accepted the goods. In some cases Moongazy Publishing Ltd may require you to return the defective goods to Moongazy Publishing Ltd at its cost. Where you make a valid claim in respect of any shortages or defects and we are liable for the claim, we can at our option make up the shortages or replace the goods free of charge, or refund the price of the goods in question to you. In addition for defective goods we will refund you reasonable costs incurred for postage of the goods, but we shall have no further liability to you. If you do not notify Moongazy Publishing Ltd accordingly, Moongazy Publishing Ltd shall have no liability for any defects and you shall be bound to pay for the goods.

FORCE MAJEURE
Moongazy Publishing Ltd shall have no liability to you for any failure to deliver goods you have ordered or any delay in doing so or for any damage or defect to goods delivered that is caused by any event or circumstance beyond its reasonable control.

LIMITATION OF LIABILITY
Although we take every care to ensure accuracy, we make no warranties as to the accuracy of the information we place on our web pages. The extent of our liability for any breach of these terms and conditions shall be limited to the value of the goods ordered by you in the relevant transaction, however nothing in these terms and conditions shall exclude or limit Moongazy Publishing Ltd liability for death or personal injury as a result of Moongazy Publishing Ltd negligence.

INVALIDITY OF TERMS AND CONDITIONS
If for any reason part of these terms and conditions is unenforceable; the validity of the remaining terms and conditions shall not be affected.

GOVERNING LAW AND JURISDICTION
These Terms shall be governed by and construed in accordance with English Law and agree to submit to the exclusive jurisdiction of the English courts.


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